Case Study
The
‘invest in your people to enable growth’
HR Consultancy
Silicon Reef
Details
Company Name: Silicon Reef
Overview: Help organisations achieve business goals quicker through best-in-class Microsoft 365 services that put employees front and centre. Silicon Reef creates digital environments from which organisations and employees can thrive.
Their people-first approach, combined with their expertise, allows them to work with both technical and non-technical teams, to give every modern workplace a human touch.
Challenge: Tech Sector company working in a competitive environment for top talent with a need to improve employee retention, whilst establishing a platform for growth.
First Steps
The CEO chose a bespoke version of our ‘Working by your side’ retained service and now had a Human Resources partner that would enable him to develop a company culture of ‘people-first’, that attracted and retained the top talent for his company’s industry.
We interviewed all the employees to complete a temperature check on how motivated and engaged everyone was. Gave the senior leadership feedback and recommendations for improvement, which helped shape a people strategy.
Actions
From the people strategy, we put key actions into motion to create a culture of nurture and support, which included enhanced benefits, training for managers and introducing a practical appraisal process.
Benefits included the introduction of an improved holiday policy and employee assistance program, which supports employees when they need it.
The management training was designed to help the new managers on how to run and effective performance management process, as well as techniques for how to have successful both motivational and difficult conversations with their team members.
As part of the setting foundations for growth, we removed the need for an HR administration function, going to an employee led, cloud-based solution.
Ongoing Support
The client chose ‘The Full Works’ retained service, giving existing and new managers access to Improved HR advice and support when they need it.
The service also added onboarding for new employees, offboarding for leavers and general HR administration using our client’s software.
Results
Listening to the feedback of employees and then taking action, along with improving the employee benefits, has resulted in better employee engagement and increased loyalty.
Engagement, productivity and retention, which are all measured in regularly from surveys and HR statistics, have all improved.
The Cloud-based HR solution has saved our client time and cost as well as improved productivity. Allowing the whole team to focus on their clients.